FAQ

How do I book with you?

You can book with me in several ways. Email (heartofacowgirlphoto@gmail.com), Facebook on my personal or business page!

Where are you located?

I call Louisburg, Kansas (USA) home.
However, I travel all over the United States for Equine Sessions.
85% of my shoots are 2+ hours from me! Travel/Lodging fees apply to locations outside of my 65mi range from home.

How long do shoots normally last?

I do not often put time limits on my shoots. I like to dedicate my time to your session without worrying about checking my phone for the time.

How many horses per shoot?

I normally ask that we keep 2 horses PER shoot. Us photographers put a lot of time into shooting AND editing your images. I try to keep it fair for everyone across the board.
There will be an additional fee for each horse added to the session. The prices could be different if you are a TRAINER or a barn that has 5+ horses signed up for sessions! (be sure to mention this!)

How far in advance are you booking?

I find myself booking a year out or sometimes more. Normal time is about 6 months in advance. I am almost booked up for 2020 and currently booking for 2021 & 2022 now. I always try to keep some openings for local shoots around me open...I do my best to accommodate everyone...my travel can often help/restrict where I go.

Where do sessions take place?

Most equine sessions take place where the horse is located or boarded at. Horses are most comfortable where they live at. IF you would like to haul your horse to a different location, I do not mind traveling to this location. Please ensure that the area is Horse SAFE...especially if your session includes your horse being turned out for some liberty shots in a pasture/paddock/arena.
NOTE: if your session takes place at a public/private place that requires payment for a photographer the client is responsible for this payment.

What if the weather isn't looking great?

I feel like one of the most used apps on my phone is The Weather Channel...I am constantly checking the weather before sessions.

IF you happen to be part of my large trip I'm making...we will work together to discuss the weather.
Refunds will be given if weather just cannot cooperate OR you can choose to have a credit for a session in the future.
This also includes horse sickness or death or human sickness.

How should I get my horse ready for you?

Typically for equine sessions I ask that the horse is stalled the day before or night before the shoot.
Horses should be “show ready” as I say. Horses should be washed, dry, clipped, hoof polish, braided/brushed mane & groomed like you were going to a show. THIS also applies to humans if you are planning a few
photos with your horse.
(TACK is optional – mostly owners put on a black rope halter and I edit out the halter and lead rope in Photoshop.)
You can't go wrong with a gorgeous show halter or bridle !!
I do have a halter or two for you to choose from IF you don't have one that is suited for our session.

Payment?

At the time of booking you can either pay 50% or you can pay full.
I will send an invoice to you. I also will send you a copy of my contract for you sign as well...everyone does. Contracts MUST be signed before travel or at the beginning of a session.
ALL forms of payment are accepted...cash and tips are always appreciated !! (Checks only with approval!)

Black Background Sessions?

ALL sessions come with basic editing. (Halters, lead ropes, files, manes, head/ear swaps, & minor background clean up.) You can expect at least 3-4 black background images in your session – since that's what a lot of my sessions will entail before we turn the horse out for liberty shots.

Do you have an assistant?

Unfortunately I do not ALWAYS have an assistant handy.
I do recommend that you have a friend or someone your horse knows (also someone who is horse savvy) to lend a hand the day of the session.
The person that will be helping us will need to sign a “helper liability” form. This protects US BOTH if your helper gets bit, falls, gets trampled, or any of the unfortunate things that CAN happen while helping, handling horses.

Receiving Images

During the busy season my turn around time is upwards of 6-10 weeks. This always depends on the amount of horses at session and the amount of sessions. In my off season turn around time is as little as 2 weeks. I value the quality of your photos over the speed of them being done.
For PRIVATE SESSIONS I do offer expedited editing for an additional fee.
For SHOW PHOTOS I do offer 48 hour expedited editing starting at $200.

Do you have an online gallery?

YES.
All clients get to view the images of their horses BEFORE being edited in a password protected gallery on my website. I love working with people when it comes to their horses.
Not all photographers do this and that's okay. It works for me because my clients are very particular about their horses. (I don't blame them.)
I want them to feel like they are a part of my work and their horses photos.
(Often times the owners are NOT there during the sessions!)

Can I share the images on social media?

PLEASE DO! Please do not post un-watermarked images to social media. Also please refrain from using any filters on my images – it creates unwanted colors on my images. You don't have to tag me....but of course brownie points if you do !!

Full Shoots VS Trainer Discounts?

I have a list of Trainers who have large (15+) barns full of horses. They get shoot discounts for having 15 or more horses are discounted, they do not receive a custom USB for images, images will be emailed to you. (See below for purchasing USB or DISC)

Trainer shoot discounted shoots can expect 10 edited High Resolution images. are those who are paying the full payment will be receiving a custom USB for their images.

Full shoots can expect 20 edited High Resolution images on a CUSTOM USB. You can also purchase a DISC for $25.00 (shipping included).


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